Ice best at customer service
26 April 2019 - After extensive testing of the 143 largest customer service centres in Norway, ice was awarded the Best Customer Centre Award 2019 regardless of industry. In addition, ice was voted best at customer service in the broadband category and came second in the mobile phone category.
According to the jury's decision, ice scored highly in all areas and respond quickly to customers. Customer handlers are described as pleasant, service minded, knowledgeable, committed and good listeners.